Its a safe bet that many companies have made New Year’s resolutions to increase revenue streams as so many companies, large and small were hard hit in 2009. While becoming leaner and meaner as some companies have done can help reduce expenses, there are other strategies that can be employed. Namely being smarter when it comes to sales.
If you’ve been asking yourself “what can I do to get leads flowing again? Here are five areas where businesses can look to improve their sales potential:
1. Poor Lead Stewardship. The number one reason sales are lost is that they are forgotten. Many companies have poor systems, or no systems in place for tracking leads from the moment they are aware of them to the time a customer deal closes. Take a hard look at the “lead leakage” in your business, adopt or modify your existing process, and you’ll see sales climb quickly.
2. Are you Listening? Any successful salesperson knows that “Sales is a transfer of enthusiasm.” You must be enthusiastic about what you are selling, but you have to also keep your focus on the customer’s needs. Make sure you are asking focused questions about their business process, their sales needs, what’s working, what isn’t and how you can help them achieve their goals. Be relentless, less ”selling” and more listening! IMHO, buyers will choose the company that they feel hears and understands their pain points and has a solution that seems designed just for them! (After all, each of us want to be heard; this simple shift can bring some profoundly positive results.)
3. Lack of Urgency. Hand in hand with the previous point, is how well you are managing urgency. You’ve probably heard many times: The most important question in sales is not “Why should I buy your product or service?” but “Why should I buy your product or service NOW?” Buyers are more cautious than ever, so coming up with compelling reasons why they shouldn’t delay making a commitment to your products/services is very important for success.
4. Craft a new elevator pitch. The beginning of any dialogue often starts with: “So, what is it that you do?” Even experienced, savvy sales people may use a list of bullet points to explain what they do. What they’re not getting is that your prospects don’t care about what you can do. They really only care what you can do for them to solve their problems. Tell them why you are the best one to provide this solution. Its time well spent to understand exactly what your core value is to your customers and develop the strongest focused messaging to communicate this effectively.
5. Pay for Performance Marketing. Shameless plug : True Influence has developed LeadPacs to help companies who don’t have the time, resources or money for in-house multichannel marketing campaigns but need more warm leads for Sales. Pay-for-performance leads mean you get exactly who you want, leads scored on the behavior you specify. Once you provide the content to us, we launch a campaign on your behalf and immediately deliver the results to your Sales Team!
Wishing everyone a Happy and PROSPEROUS New Year!