Career Opportunities

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a Test Engineer who has managed high volume data testing. This person has the ability to understand data and how to effectively manage testing of high-volume data intensive systems. The candidate must have an experience in testing of high-volume BI/ DW/ Data intensive systems in the past.

• Solid understanding of testing of high-volume data warehousing systems
• Develop, implement physical and virtual test data management and test environment solutions across the organization, to contribute towards the success of data technology initiatives
• Learn and contribute to the design, implementation & maintenance of the data testing framework
• Participates in all phases of a solution delivery including test data and env requirements gathering and provisioning the required test data in the appropriate test environments
• Conducts full lifecycle activities including requirements analysis and design, develop and deliver capabilities, and continuously monitor performance and quality control plans to identify improvements around Data processes
• Experience in setting up test data and virtual environment based on functional test requirements utilizing Enterprise standard tool sets
• Should have managed high volume ETL/ Big Data testing (Hadoop, Spark, Scala, Kafka) in the past
• Excellent hands-on experience with Database testing
• Solid experience in writing SQL queries
• Good knowledge in generating process documentation
• Good understanding in BI/ DW Concepts
• Strong knowledge in Data/ ETL testing
• Reports to Manager, QA & Testing

• Should be a science graduate with 3 or 4 year degree (BE/B.Tech/BCA) or related field.
• 5+ years of hands-on data testing
• Good experience in automation testing using Java, Selenium, Cucumber etc.
• Good hands-on knowledge of Click house/ SQL/ NoSQL databases.
• Must have knowledge of DW/ ETL tools
• Ability to understand functional specifications/technical specifications/ Business rules/ Data rules.
• Responsible for turning gathered requirements into test cases and scripts in both ETL & Reporting areas.
• Author test strategy, test plans, test cases, and/or test scripts required to validate requirements.
• Understand the existing report design, build test scripts and write SQL statements to validate reports
• Understanding and Analyzing Test Requirements, Tracking changes and maintenance of test Requirements
• Must have test management tools knowledge. HP ALM/ Qtest, Jira, - etc
• Selenium or any data test automation experience would be plus.
• Good to have any of the scripting language knowledge. Shell/VBA/Python..etc
• Strong analytical and problem solving skills
• Ability to function in a high volume setting with tight deadlines
• Excellent verbal and written communication skills, problem solving skills, and interpersonal skills

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a savvy Data Engineer to join our growing Data Team. They will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products.

• Knowledge and ability to automate Big Data processes through programming technologies like Java, Scala or Python
• Design and build our Big Data Platform, and understand scale, performance and fault-tolerance
• Develop and implement best-in-class monitoring processes to enable data applications meet SLAs
• Conduct code reviews to ensure code quality, consistency and best practices adherence.

• Experience building and optimizing data pipelines, distributed architectures etc.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Should have strong problem solving, and excellent communication skills.

• Hands-on programming skills in two or more of Java, Scala or Python
• 5+ years of hands-on code development experience
• Working knowledge of Big Data technologies like Hadoop/ HDFS/ Hive/ Spark/ Scala/Spark and SQL
• Good to have AWS Cloud experience 
• Design, develop, implement and tune distributed data processing pipelines that process large volumes of data; focusing on scalability, low-latency, and fault-tolerance in every system built
• Ability to demonstrate micro/macro designing and familiar with Unix commands and basic work experience in Unix shell scripting

ABOUT TRUE INFLUENCE
True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

JOB SUMMARY
We are looking for an IT Support Engineer to provide enterprise-level IT assistance in US shift to our employees. Candidate should able to monitor, diagnose and troubleshoot software, application and hardware problems and help our users install applications and programs and troubleshoot of user PC. IT Support Engineer responsibilities include resolving email, EUC, Application network issues, configuring operating systems and using remote desktop connections to provide immediate support. Candidate will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, candidate will contact User via phone/email/chat.

• Provide overseas IT support to End-User on day-to-day basis.
• Monitor Web and Application Server and collecting logs.
• Asist End-User in remote technical Support on Email, and Application in US Shift.
• Update the tickets in the Helpdesk system.

• Basic knowledge of Windows/Linux operating system.
• 3 to 5 years’ experience with B.E/Diploma
• Hands on experience in Windows Client and Servers.
• Knowledges of Mac Machines and its operating system.
• Handle the organizational G-suite basic administration and its support.
• Knowledge of Cloud environment such as AWS EC2, RDS and S3.
• Provide Helpdesk Support in the SLA.

Good to have the Linux or AWS certification.

NOTE: Candidate should have strong communication and presentation skills.

We are seeking a social media manager to administer our social media for our B2B followers including Glassdoor, Twitter, YouTube, LinkedIn, Google Reviews, G2, and the like. You will develop and implement a comprehensive social media strategy to increase brand awareness. The strategy will include original text and video content, managing posts, and responding to followers. You will use content created by the marketing team within all the social media channels. You will manage the True Influence company image in a cohesive way and within our brand guidelines to achieve our marketing goals.

As a Social media manager, you are expected to be up to date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively on social media channels. You should be able to handle our social media presence ensuring high levels of social traffic and customer engagement.

Ideal candidate will reside on the US East Coast.

Please be prepared to share a professional portfolio.

• Design a social media strategy to achieve marketing goals
• Manage, create, and publish high quality, creative content, specifically engaging copy to accompany all pieces of creative content
• Administer and keep current all company social media accounts
• Liaise with marketing leaders to ensure content aligns with our target market and position of funnel
• Collaborate with marketing and product management teams to create engaging social content related to new product launches, press releases, blogs, and other content
• Facilitate company communication with external correspondence – respond to queries, get reviews, manage Glassdoor, Google Reviews profiles
• Communicate with industry professionals via social media to create a strong network and followers
• Train internal teams to integrate and maintain the social media strategy
• Prepare monthly reports & quarterly reports of metrics of social media strategy
• Perform research on current benchmark trends and audience preferences related to social media
• Suggest and implement new features to develop brand awareness and opportunity engagement
• Stay up to date with current technologies and trends in social media, design tools and applications to include video

• Familiarity with social media platforms and social media marketing and Google Analytics and Hootsuite.
• 3 to 5 years of proven work experience as a social media manager
• Hands on experience in content management and Hootsuite
• Ability to deliver creative content (text, image, and video)
• Ability to identify target audience preferences and build content to meet them
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills
• BS degree in Marketing or relevant field
• Impeccable copywriting and copy-editing abilities
• Strong leadership track record
• Excellent verbal communication and presentation skills
• Familiarity and capability with Adobe Creative Cloud (Photoshop, InDesign, Premiere Pro)
• Ability to assist in the creation of Domo cards for social media

• We are a fully remote company working across various time zones. This role offers flexibility in EST working hours but requires flexibility to collaborate and meet project timelines.
• Ability to work with India development early in the morning and/or late in the evening

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity.  We TripleCheck® every lead for accuracy, and always deliver verified data.  It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a new member of the True Influence Proposal Center team who will be tasked with providing first level support related to sales and customer inquiries on ABM list, data counts, programmatic inventory and supporting our SAAS based platform. Other responsibilities include, completing RFP/RFI templates, advising sales on purchase best practices, and helping gather information for content syndication programs, programmatic display buys or audience segmentation. This team member will work closely with the True Influence Customer Success Managers, Sales Directors, Marketing and Operations team.

Reporting to the Director of Customer Success he/she will be involved in all aspects of proposals for True Influence.

Specifically, this person will manage the following:

• Responsible for drafting meaningful proposals that align with sales and operations recommendations
• Analysing data buys and providing universe counts and program availability to sales.
• Create, maintain, and process campaigns with our CRM system.
• Responsible for strategic ABM list evaluation
• Managing pricing and proposed lead counts
• Working in tandem with our other Proposal Center team members, Customer Success Managers and Sales to offer consistent and innovate offerings to True Influence Customers
• Identifying and escalating situations requiring urgent attention.
• Drafting new processes for evolving products.
• Understanding and using our SAAS based platform InsightBASE.
• Assist the Customer Success Managers, Sales Directors, Marketing, Operations and the True Influence Management teams in any pre-sales related support/projects as needed.
• Candidate will draw upon previous experience to assess and identify ways to improve the True Influence products and upcoming data offerings

We seek a seasoned professional with 3 plus years of related experience in providing proposals, counts or solutions. Preferred experience around CRM management, data products, demand generation and/or direct database marketing environment a huge plus. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability.

The following are personal qualities that will characterize the successful applicant:

• Independence: Must have the ability to work on his/her own without constant direction or supervision.
• Self-Starter. He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller. We don’t typically sell products; we sell integrated solutions. He/she needs to be able to approach each unique customer situation in different ways using the same tools.
• Must have a thorough knowledge of the technology concepts including telecommunications, cloud computing, and infrastructure hardware.
• Must have strong oral and written communication and be able to articulate in a courteous manner.
• Adaptability: Must be able to learn quickly and adapt to changing landscapes.
• Must have strong problem analysis and problem-solving competencies.
• Must be able to interact well with team members.
• Must be able to engage and easily understand new and emerging data technologies.
• Must be able to create meaningful, visually appealing proposals
• Experience with Salesforce, Excel and Powerpoint a plus.

• PST / MST Hours required.
• We are a fully remote company working across various time zones. This role offer flexibility in working hours but requires flexibility to collaborate and meet project timelines.

ABOUT TRUE INFLUENCE:
True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

JOB SUMMARY:
This position is for process management’s Validation group that requires to be an expert on campaign requirements. You will be responsible for ensuring the accuracy of information entered in TI software application as well as in google spreadsheet. The accuracy of campaign details ensures low replacements leads and higher margin.

• Performing review on digital marketing campaign criteria.
• Collaborating with account managers to rectify any issues with campaign criteria.
• Help ensure criteria is in compliance with TI’s standards as well as any publisher and fulfilment regulations.
• Ensure TI meets goals for productivity, quality of leads and overall effectiveness.
• Collaboration with TI production and fulfilment teams. Helping them out to meet their target goals.
• Creating and maintaining work processes.

• Good knowledge on MS Office (Excel, Word, Power Point)
• Excellent verbal, written communication and interpersonal skills.
• Strong analytical approach to problem solving, with a focus on managing tasks with appropriate urgency in a results-oriented global team environment.
• Demonstrated ability to understand the campaign criteria.
• Excellent planning and organizational skills with an ability to understand the long-term ("big picture").
• Ability to draw conclusions from vaguely presented criteria and take strategic actions.
• Ability to succeed in a fast-paced environment, work on multiple, simultaneous strategic, value-added tasks and priorities.
• Strong attention to detail.
• Any Graduate with 1+ years of digital marketing experience preferably from Email/tele marketing industry.

ABOUT TRUE INFLUENCE: True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

JOB SUMMARY: As a key member of the Quality Control team, the Senior Analyst will be responsible for managing complex internal data. You will be responsible for conducting process control audits, data recording, and ensure compliance is met. You will be responsible for delivering high quality deliverables to our clients. This position will support the Operations and Process Management Teams to identify and track improvement opportunities related to quality and processes. The Senior Analyst will support audit feedback, coaching, call briefings, and reporting.

Reporting to the Senior Manager of Operations, he/she will lead all aspects of the internal quality control process and reporting regarding lead and database deliveries. Specifically, this person will manage the following:

• Senior Analyst will serve as an internal-facing resource for verification and validation of the data/calls.
• Review intent, feedback, and data feed from partners and internal sources.
• Senior Analyst will be responsible for the quality of final lead deliveries for key accounts, including identifying and eliminating non-qualified leads-based campaign criteria.
• Senior Analyst will assist Senior Operations Manager in onboarding partners. Recommend ongoing training needs and coaching plans based on call monitoring trends.
• Senior Analyst will provide training and coaching to partners to drive quality and efficiency for assigned campaigns.
• Senior Analyst will be responsible for measuring and monitoring feedback to provide performance improvement reporting for the department.
• Senior Analyst will be responsible for maintaining Quality Assurance/Quality Control processes and ensure compliance standards are met.
• Senior Analyst will conduct intensive research online to ensure every data record is valid and qualified.
• Senior Analyst will be responsible for conducting “Intent Check” calling to ensure that output data exceeds required quality standards.
• Senior Analyst will be responsible for reviewing and auditing the Internal and 3rd Party Quality Partners. Communicating corrections between departments.
• Senior Analyst will be responsible for conducting regular quality calibration meetings with internal staff and partners to ensure consistency.
• Senior Analyst will work in a team and handle multiple assignments and adhere to strict deadlines.
• Additional duties as assigned.

We seek a seasoned professional with five-plus years of related experience in providing customer support. The successful candidate must be an exceptional communicator with a strong team orientation and an extraordinary work ethic. The following are personal qualities that will characterize the successful applicant:

• Must have the ability to work on his/her own without constant direction or supervision.  
• He/she must be self-motivated and possess a strong work ethic to strive to put forth extra effort continually.
• Must remain effective in high-pressure situations, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to achieving personal and team goals.
• Must have strong oral and written communication and be able to articulate in a courteous manner.
• Must be able to learn quickly and adapt to changing landscapes.
• Must have strong problem analysis and problem-solving competencies.
• Strong knowledge of web browsing/google search.
• Must be a team player.
• Well organized with project planning and execution.

• We are a fully remote company working across various time zones.  This role offers flexibility in working PST/MST hours but requires flexibility to collaborate and meet project timelines.
• Ability to work with India development early in the morning and/or late in the evening

This position is for process management’s validation group that requires to be an expert on campaign criteria validation. Will be responsible for ensuring the accuracy of information entered in TI software application. The accuracy of campaign details ensures low replacements leads and higher margin.

• Performing review on digital marketing campaign criteria.
• Collaborating with account managers to rectify any issues with campaign criteria.
• Help ensure criteria is in compliance with TI’s standards as well as any publisher and fulfilment regulations.
• Ensure TI meets goals for productivity, quality of leads and overall effectiveness.
• Collaboration with TI production and fulfilment teams. Helping them out to meet their target goals.
• Creating and maintaining work processes.

• Good knowledge on MS Office (Excel, Word, Power Point)
• Excellent verbal, written communication and interpersonal skills.
• Strong analytical approach to problem solving, with a focus on managing tasks with appropriate urgency in a results-oriented global team environment.
• Demonstrated ability to understand the campaign criteria.
• Excellent planning and organizational skills with an ability to understand the long-term ("big picture").
• Ability to draw conclusions from vaguely presented criteria and take strategic actions.
• Ability to succeed in a fast-paced environment, work on multiple, simultaneous strategic, value-added tasks and priorities.
• Strong attention to detail.
• Any Graduate with 2+ years of digital marketing experience preferably from Email/tele marketing industry.

Not Required

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and never deliver unverified data. It is our vision to drive B2B marketing data with our proprietary Intent Engine to the next level. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech industry. We lead with a commitment to innovation, a high level of integrity and investment in our team.

As a key member of the awesome Quality Control team, the Analyst will be responsible for managing complex internal data. He / She should be skilled in recording, interpreting and analysing data in a fast-paced environment. He / She should have advanced proficiency in all aspects of Excel.

We are looking for a self-driven Analyst, who should have attention to detail and is responsible for all aspects of quality. He / She should ensure that we deliver quality deliverables to our clients. The goal is to gradually achieve low rejection rate on the deliverables by strategically exploiting all aspects of the third-party research as requested by the client.

The Analyst, Digital Marketing will have complete responsibility of the email marketing programs and platforms. Specifically, this person will manage or engage in the following:

• Verification and validation of the data
• Conduct intensive research online to ensure every data record is valid and qualified
• Report the status of the rejection rate on a regular basis to internal stakeholders
• Ready to take additional responsibilities and delivering the quality output independently
• Ability to work in a team, handle multiple assignments and adhere to strict deadlines
• Working with individual member of the team on data requests for clients
• Self driven to initiate process improvements

• Proven market / industry research analysis experience
• Microsoft Excel Certification
• Market Research using LinkedIn Sales Navigator
• Data Processing
• Data Appending
• Lead Generation
• LinkedIn Research
• Strong knowledge of web browsing/google search
• Excellent written and verbal communication skills
• Any Bachelor's / Master’s Degree
• Minimum of 2+ years of experience as a Data Analyst or a QA Analyst
• Well organized with project planning and execution
• Demonstrate critical thinking and problem-solving skills
• Good team player within a target-driven environment

N/A

9+ hours

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail. The role requires an individual who wants to perform cutting edge work in Agile, Behavior & Test Driven Development, and DevOps. The candidate should help to lead & develop Web Services in Java based on REST / Micro Service, following best practices for performance optimization, conducting hands on testing and writing test cases, while working with other developers, testers and stakeholders.

• Be an individual contributor as well as team player in an R&D development team.
• Collaborate with a group of software engineers to deliver on software projects using proven development processes (Agile/SCRUM).
• Work with internal customers (Product Management and Development) to gather requirements to deliver creative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.
• Convert wireframes and mockups into pixel perfect Angular 2+ Code.
• Should create reusable standard UI widgets.
• Designing user interactions on web pages.
• Develop Web Services in Java based on REST / Micro Service.
• Follow test-driven development (TDD).
• Optimize existing code for performance using various optimization technologies.
• Suggest and follow best software development approaches.
• Introduce and implement advanced features in Angular 2+, Spring Boot, Java.
• Use Atlassian Bitbucket and Git for Source Control.
• Participate in peer code reviews.
• Follow Agile Software Development methods using Atlassian JIRA.
• Seeing through a project from conception to finished product.

• B.E., B-Tech, MCA or M-Tech with 3-5 years of experience in Agile development, preferably SCRUM.
• Strong base in Object Oriented Concepts.
• Strong experience in Angular 2+, NPM, JavaScript, HTML5, CSS, Bootstrap, Core Java and Java 1.8+.
• Experience in RWD (Responsive Web Design), Media Queries and creating Cross Browser Styles.
• Strong experience in Spring Boot, Hibernate, Maven, MySQL / MariaDB.
• Strong experience in SOA - REST, Micro Service architecture and Implementation
• Experience in API Testing using tools like Postman / Soap UI etc.
• Experience in an Agile environment with test-driven development (TDD), Junit Testing etc.
• Experience in CI/CD and building applications using tools like Jenkins, Bitbucket Pipelines etc.
• Experience in Big Data handling databases like Google Big Query, AWS Redshift, Click house etc.
• Working knowledge of Apache Web Server, Apache Tomcat, Unix/Linux, AWS Cloud.
• Excellent presentation, interaction and communication skills along with the ability to collaborate effectively across functional organizations.
• Strong initiative and the desire to experiment with new technologies.

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

This role requires a User Interface Developer who can drive strategy and implementation of a complex set of processes and solutions. The role requires an individual who wants to perform cutting edge work in Agile, Behavior & Test-Driven Development, and DevOps. You will help to lead & develop User Interfaces in Angular 2+ by converting wireframes and mockups into Angular code, following best practices for performance optimization, conducting hands on testing and writing test cases, while working with other developers, testers and stakeholders.

• Be an individual contributor as well as team player in an R&D development team.
• Collaborate with a group of software engineers to deliver on software projects using proven development processes (Agile/SCRUM).
• Work with internal customers (Product Management and Development) to gather requirements to deliver creative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.
• Convert wireframes and mockups into pixel perfect Angular 2+ Code.
• Should create reusable standard UI widgets.
• Designing user interactions on web pages.
• Follow test-driven development (TDD).
• Optimize existing code for performance using various optimization technologies.
• Suggest and follow best software development approaches.
• Introduce and implement advanced features in Angular 2+.
• Use Atlassian Bitbucket and Git for Source Control.
• Participate in peer code reviews.
• Follow Agile Software Development methods using Atlassian JIRA.
• Seeing through a project from conception to finished product.

• B.E., B-Tech, MCA or M-Tech with 3-5 years of experience in Agile development, preferably SCRUM.
• Strong base in Object Oriented Concepts.
• Strong experience in Angular 2+, NPM, JavaScript, HTML5, CSS, Bootstrap.
• Strong experience in SOA - REST, Oauth2, JWT Authentication.
• Experience in RWD (Responsive Web Design), Media Queries and creating Cross Browser Styles.
• Experience in an Agile environment with test-driven development (TDD).
• Experience in Web Deployment using Apache or similar Web servers.
• Good to have knowledge of Java, Spring Boot, MySQL / MariaDB, Unix/Linux.
• Excellent presentation, interaction and communication skills along with the ability to collaborate effectively across functional organizations.
• Strong initiative and the desire to experiment with new technologies.

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

This role requires a User Interface Developer who can drive strategy and implementation of a complex set of processes and solutions. The role requires an individual who wants to perform cutting edge work in Agile, Behavior & Test-Driven Development, and DevOps. 

You will help to lead & develop Web Services in Java based on REST / Micro Service, following best practices for performance optimization, conducting hands on testing and writing test cases, while working with other developers, testers and stakeholders.

• Be an individual contributor as well as team player in an R&D development team.
• Collaborate with a group of software engineers to deliver on software projects using proven development processes (Agile/SCRUM).
• Work with internal customers (Product Management and Development) to gather requirements to deliver creative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.
• Develop Web Services in Java based on REST / Micro Service.
• Follow test-driven development (TDD).
• Optimize existing code for performance using various optimization technologies.
• Suggest and follow best software development approaches.
• Introduce and implement advanced features in Spring Boot, Java.
• Use Atlassian Bitbucket and Git for Source Control.
• Participate in peer code reviews.
• Follow Agile Software Development methods using Atlassian JIRA.

• B.E., B-Tech, MCA or M-Tech with 3-5 years of experience in Agile development, preferably SCRUM.
• Strong base in Object Oriented Concepts.
• Strong experience in Core Java and Java 1.8+.
• Strong experience in Spring Boot, Hibernate, Maven, MySQL / MariaDB.
• Strong experience in SOA - REST, Micro Service architecture and Implementation
• Experience in API Testing using tools like Postman / Soap UI etc.
• Experience in an Agile environment with test-driven development (TDD), Junit Testing etc.
• Experience in CI/CD and building applications using tools like Jenkins, Bitbucket Pipelines etc.
• Experience in Big Data handling databases like Google Big Query, AWS Redshift, Click house etc.
• Working knowledge of Apache Tomcat, Unix/Linux, AWS Cloud.
• Excellent presentation, interaction and communication skills along with the ability to collaborate effectively across functional organizations.
• Strong initiative and the desire to experiment with new technologies.

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a positive, hard-charging sales professional with 5+ years of B2B sales experience.

The successful candidate must possess a high level of personal integrity, a passion and in depth understanding of lead generation, marketing automation and intent data solutions. As Sales Director you will be an exceptional communicator, and have remarkable skills for selling data-driven, integrated digital marketing solutions to enterprise customers.

The ideal candidate will bring their existing network of contacts at businesses matching our ideal customer profile.

• Sell all data-centric solutions to key lead generation decision-makers within agencies and enterprise prospects. 
• Translate how our solutions can impact the prospect company’s marketing effectiveness across marketing, sales, and operations departments
•  Lead generation via aggressive prospecting and networking
•  Prospect qualification
•  Needs assessment
•  Competitive positioning
• Needs-based proposal development
•  Post-close issues resolution
• Capability presentation(s) both in person and via Zoom video conferences
•  Product demonstration(s) both in person and via Zoom video conferences
•  Contract development and execution
• Cross- and up-sell (where appropriate)
• Work closely with internal departments including the proposal center, customer success and finance to ensure an outstanding customer experience
• Negotiating, closing business and securing renewal business
• Navigating large, complex enterprise accounts to identify multiple decision makers, buying committees and budgets to effectively grow the business

The following are qualities that will characterize the successful applicant:

• Possess technical knowledge of data integration to CRMs and MAPs, and the ability to translate how our solutions can impact the prospect company’s profitability.
• Track record of successfully selling data-driven products, particularly demand generation, display advertising and intent solutions to b2b enterprise organizations.
• Strong understanding of marketing and advertising technology.
• Must be able to generate compelling, innovative solutions that meet the needs of marketers. 
• Be a strategic thinker/solution seller using a different approach with the same tools to meet the needs of each unique customer.
• Must work independently without constant direction or supervision, be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Have the tenacity to stay effective in sales situations with or without immediate success, to fulfill commitments to personal and team financial goals.
• Ability to generate imaginative, innovative solutions that meet the needs of marketers.
• Comfortable strategizing with enterprise customers and prospects on how our integrated solutions will most positively impact their business and help them achieve their marketing goals.
• Develop and implement sales strategies and monitor all activity and performance against goals.
• Skilled at blue-printing enterprise organizations, developing leads and sales opportunities across departments at target companies including phone and email outreach and appointment setting.
• Possess thorough knowledge of inner workings within enterprise accounts, i.e. multiple departments and decision makers and appropriate solutions.
• Positive attitude, collaborative mindset
• Highly organized and able to effectively handle competing demands including multiple deals and deadlines
• Adept at utilizing sales enablement, reporting and BI tools including Salesforce, Domo, Groove, Drift or similar technology.
• Ability to leverage industry knowledge, marketing trends and business contacts to effectively engage target prospects within assigned region and accounts.

• 100% Employer paid Healthcare, including Dental, Vision, Short-Term Disability, and Life Insurance.
• Continuous Training and Education programs
• 401K with company matching
• PTO and Holidays
• Remote Work Environment

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a positive hard-charging sales professional with 5+ years of B2B sales experience. The successful candidate must possess a high level of personal integrity, a passion and in depth understanding of lead generation, marketing automation and intent data solutions. As Sales Director you will be an exceptional communicator, and have remarkable skills for selling data-driven, integrated digital marketing solutions to enterprise customers.

The ideal candidate will bring their existing network of contacts at businesses matching our ideal customer profile in the Singapore region.

• Sell all data-centric solutions to key lead generation decision-makers within agencies and enterprise prospects.
• Translate how our solutions can impact the prospect company’s marketing effectiveness across marketing, sales, and operations departments
• Lead generation via aggressive prospecting
• Prospect qualification
• Needs assessment
• Competitive positioning
• Needs-based proposal development
• Post-proposal issues resolution
• Capability presentation(s)
• Product demonstration(s)
• Contract development and execution
• Cross- and up-sell (where appropriate)

• Possess technical knowledge of data integration to CRMs and MAPs, and the ability to translate how our solutions can impact the prospect company’s profitability.
• Strong understanding of marketing and advertising technology
• Must be able to generate imaginative, innovative solutions that meet the needs of marketers. Be a strategic thinker/solution seller using a different approach with the same tools to meet the needs of each unique customer.
• Must work independently without constant direction or supervision, be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Have the tenacity to stay effective in sales situations with or without immediate success, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to personal and team financial goals.
• Ability to generate imaginative, innovative solutions that meet the needs of marketers.
• Be a strategic thinker/solution seller and bring integrated solutions to each unique customer situation in different ways using the same tools.
• Develop and implement sales strategies and monitor all activity and performance against goals.
• Skilled at developing leads (cold calling) across departments at target companies.
• Possess thorough knowledge of inner workings within enterprise accounts, i.e. multiple departments and decision makers and appropriate solutions.

• Sell all performance marketing solutions to key lead generation decision-makers within SMB
• Translate how our solutions can impact the prospect company’s marketing effectiveness across marketing and sales departments
• Lead generation via aggressive prospecting
• Prospect qualification
• Needs assessment
• Competitive positioning
• Needs-based proposal development
• Post-proposal issues resolution
• Capability presentation(s)
• Product demonstration(s)
• Contract development and execution
• Cross- and up-sell (where appropriate)

• Possess technical knowledge of data integration to CRMs and MAPs, and the ability to translate how our solutions can impact the prospect company’s profitability.
• Strong understanding of marketing and advertising technology
• Must be able to generate imaginative, innovative solutions that meet the needs of marketers. Be a strategic thinker/solution seller using a different approach with the same tools to meet the needs of each unique customer.
• Must work independently without constant direction or supervision, be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Have the tenacity to stay effective in sales situations with or without immediate success, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to personal and team financial goals.
• Ability to generate imaginative, innovative solutions that meet the needs of marketers.
• Be a strategic thinker/solution seller and bring integrated solutions to each unique customer situation in different ways using the same tools.
• Develop and implement sales strategies and monitor all activity and performance against goals.
• Skilled at developing leads (cold calling) across departments at target companies.
• Possess thorough knowledge of inner workings within SMB accounts, i.e. different positions/titles unique to each organization and appropriate solutions.

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

As a key member of the Production Team, the Analyst, Digital Marketing role will have a responsibility for designing, creating, and delivering email marketing programs to generate awareness and demand for services, products and brands of key clients for the company.The candidate is expected to work closely with the Production team, managing the email marketing campaigns and maximizing revenue opportunities.

The ideal candidate must have stong exposure to a wide range of email marketing tools, concepts, and CAN-SPAM laws.

• Manage various email programs, email campaigns, including the design, calls-to-action, and content used in our email sends
• Expected to develop and track email campaigns and all email metrics to ultimately increase our business
• Conceptualize quirky / creative email campaign ideas and pitch them to the marketing lead
• Segment lists based on behaviors, such as past email engagement and interactions (content downloads, site page visits, etc.)
• Measure results and optimize the lead nurturing workflows for these segments to generate leads
• Work to minimize list decay and unsubscribes while increasing the productivity of our email sends
• Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email

• Experience with email marketing, lead nurturing, marketing automation, and web analytics
• Excellent understanding of email marketing concepts and metrics such as Open Rates, Click through Rates, Sender Score, Deliverability, and Sender Reputation
• Proficiency in email marketing and marketing automation technology
• Highly analytical approach and ability to derive meaning from data through A/B testing and email optimization
• Prolific communication skills. Ability to come up with catchy subject lines and creative mail content
• Proficiency in latest Email marketing tools and ability to work single-handedly with minimum supervision
• Proficiency with Adobe Photoshop, Dreamweaver, HTML 5, CSS
• Expertise in Eloqua, Benchmark, Pardot and other Marketing automation tools if any
• A Bachelors or Master’s degree with keen interest towards Marketing/Advertising/Communication
• A minimum 1 -2 years of work experience in Email Marketing
• Hubspot certification on Email Marketing fundamentals is mandatory
• Good team player within a target-driven environment
• Self-motivated with a positive attitude and should enjoy working in the team and develop healthy relationships
• Experience with lead generation companies
• Knack for writing lucid content / copy

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

As a key member of the Web Services Group, the Senior Web Designer is expected to work closely with various Production Groups to ideate, design and create best-in-class designs and graphics. The ideal candidate should have a good understanding of the entire design workflow.

• Conceptualizing creative ideas
• Improving the design of the website
• Establishing design guidelines, standards, and best practices
• Designing visual imagery for websites and ensuring that they are in line with branding
• Exposure to Content Management Systems
• Communicating design ideas using user flows, process flows, site maps, email design templates and wireframes
• Preparing design plans and presenting the website structure
• Establish the look and feel for various interfaces, including websites, mobile devices, apps

• Any Bachelor's / Master’s Degree
• Minimum of 5+ years of experience
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript
• Proficient understanding of cross-browser compatibility issues
• Good understanding of Design Integration with Content Management Systems
• Expert in creating social media designs, email template designs, PowerPoint presentation designs, PDF, newsletters etc.
• Ability to create videos for website, social media marketing
• Adobe InDesign and other visual design tools
• Excellent visual design skills
• Up-to-date experience with international web protocols, standards, and technologies
• Creative and open to new ideas
• Adaptable and willing to learn new techniques
• Experience with transitions, animation, motion design and dynamic interaction
• Well organized with project planning and execution
• Demonstrate critical thinking and problem-solving skills
• Good team player within a target-driven environment
• Excellent English communication skills- both written and verbal
• Juggle multiple projects while effectively managing timelines and expectations

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a self-driven analyst, who should have attention to detail and is responsible for all aspects of quality. He / She should ensure that we deliver quality deliverables to our clients. The goal is to gradually achieve low rejection rate on the deliverables by strategically exploiting all aspects of the third-party research as requested by the client.

The analyst will work on the client requirements. Research work will include market research like Firmographics and demographic data. The Analyst will apply both qualitative and quantitative techniques to interpret the data extraction and data validation.

• Collecting data from different web sources
• Perform Data validation
• Ability to interpret large amounts of data and to multi-task

• Good knowledge on Microsoft Excel & reporting
• Strong knowledge of web browsing/surfing
• Excellent written, verbal and communication skills
• Strong analytical and critical thinking skills
• A Bachelor’s degree with keen interest towards Data
• A minimum of 2 years of work experience
• Basic Excel skills
• Should have LinkedIn data extraction and validation knowledge
• Should have hands-on experience on LinkedIn Sales Navigator
• Good knowledge of Job titles and Job function based on various departments
• Good knowledge of LinkedIn industry and sub-industry
• Good team player within a target-driven environment
• Self-learning, excllent time management, and should quickly adopt new technologies

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

As a key member of the Web Development team, the Developer is expected to work closely with the Data & Marketing operations team by gathering and addressing technical as well as design requirements, analyze & build it using Front- End or Back-End technologies The candidate must have a good understanding of the entire web development process including design, development and deployment.

• Should have a basic understanding of Front-End technologies, such as JavaScript, HTML5, and CSS
• Knowledge of object oriented PHP programming & familiarity with SQL/MySQL databases
• Code and deploy applications in a Cross-Platform, Cross-Browser environment
• Ability to integrate feeds from various social networks
• Ability to set up & manage content management applications
• Should develop custom Web applications that drive business processes
• Assist users in implementing, dash boarding, data visualizations using Tableau desktop & server
• Identify opportunities to be creative & ready to learn new Front-End and Back-End technology

• Any Bachelor's / Master’s Degree
• Minimum of 5+ years of experience
• Well organized with project planning and execution
• Demonstrate critical thinking and problem-solving skills
• Good team player within a target-driven environment
• Excellent English communication - both written and verbal
• Web fundamentals: HTML, JavaScript, and CSS
• Version Control: GIT
• Server-side languages: PHP, JavaScript (Knowledge on Python, Ruby and Java will be an added advantage) Database technologies: MySQL (Knowledge on Oracle, PostgreSQL, and MongoDB will be an added advantage)
• Web server technologies: Apache, AngularJS, NodeJS (Knowledge on J2EE, Nginx, ISS, etc. will be an added advantage)
• OS: Ubuntu OR CentOS OR FreeBSD OR AWS
• Web Framework: Bootstrap OR Zend
• Open Source CMS: WordPress, Joomla, Drupal, Magento, etc

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

As a key member of the awesome Quality Control team, the Analyst will be responsible for managing complex internal data. He / She should be skilled in recording, interpreting and analysing data in a fast-paced environment. He / She should have advanced proficiency in all aspects of Excel.

We are looking for a self-driven Analyst, who should have attention to detail and is responsible for all aspects of quality. He / She should ensure that we deliver quality deliverables to our clients. The goal is to gradually achieve low rejection rate on the deliverables by strategically exploiting all aspects of the third-party research as requested by the client.

• Verification and validation of the data
• Conduct intensive research online to ensure every data record is valid and qualified
• Report the status of the rejection rate on a regular basis to internal stakeholders
• Ready to take additional responsibilities and delivering the quality output independently
• Ability to work in a team, handle multiple assignments and adhere to strict deadlines
• Work with individual members of the team on data requests for clients
• Self driven to initiate process improvements

• Proven market / industry research analysis experience
• Microsoft Excel Certification
• Market Research using LinkedIn Sales Navigator
• Data Processing
• Data Appending
• Lead Generation
• LinkedIn Research
• Strong knowledge of web browsing/google search
• Excellent written and verbal communication skills
• Any Bachelor's / Master’s Degree
• Minimum of 2+ years of experience as a Data Analyst or a QA Analyst
• Well organized with project planning and execution
• Demonstrate critical thinking and problem-solving skills
• Good team player within a target-driven environment

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

True Influence is looking for an enthusiastic Analyst. He/She should have excellent communication and online research skills. The Analyst is expected to understand the business objectives and design surveys to discover prospective customers' preferences. He/She should be an expert in collecting data on consumers, competitors, marketplace and consolidating this information into actionable items, reports, and presentations. This role includes working closely with the Digital Marketing group to perform intensive research in the marketplace and interpret the data they've collected, to help make better-informed decisions.

• Devise and evaluate methods for collecting data, such as surveys, focus groups, questionnaires, and opinion polls
• Proficient in understanding the client, their services, and related products
• Ability to interpret and make recommendations based on the data collected
• Assist in the development of marketing campaigns Analyze customer preferences to determine the potential sales of a product or service
• Ability to gather large amounts of data and convert it into meaningful analysis
• Analyze consumer preferences to determine the potential sales of a product or service

• Should have a bachelor’s degree in market research or related
• Ability to synthesize data from multiple sources to address complex business questions
• Strong hands on experience in internet research
• Ability to work on multiple campaigns with quick TAT
• Analytical thinker with strong theoretical and research proficiencies
• Should have strong problem solving and communication skills
• Strong organizational and customer service skills
• Proven experience in inbound & outbound call handling can be a plus

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for an ambitious Accounts Receivable Specialist to provide support to the Finance Department by managing reporting for AR functions. You will be a part of a team of professionals working to maintain order and transparency for the company’s finances.

The ideal candidate will be detail oriented and passionate about process improvements. The candidate must be an effective communicator, with ability to work with a global team and enthusiasm to learn and grow in a fast-paced environment. The AR specialist will ensure accurate reporting of financial data for invoicing purposes.

• Create customer- specific schedules for Invoicing
• Review order details for correctness and assist in setting them up for invoicing
• Assist with maintaining accurate order information and revenue reporting in the lead management software
• Liaise with Operations team on day-to-day basis to solve critical issues, on behalf of Finance team
• Create and organize worksheets and checklists to accomplish AR related tasks
• Perform ad hoc accounting activities to support with day-to-day Accounting tasks
• Provide support during the month-end for timely closing of Accounting books

• Excellent verbal, written communication and interpersonal skills
• Strong attention to detail and tenacity towards the task at hand
• Strong analytical approach to problem solving and ability to understand operational workflow and processes
• Willingness to learn and grow
• Good understanding of Accounting principles and practices
• PC literate with a knowledge of NetSuite or similar ERP preferred
• Good working knowledge of MS Excel
• Bachelors in Accounting, Finance or relevant field
• 1 to 3 years’ experience in Accounting & Finance or relevant field

N/A

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for an ambitious Staff Accountant to provide support to the financial department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company’s finances.

Preparing financial statements and reporting are a large part of the Staff Accountant’s Day-today work. The ideal candidate will be well-versed in accounting principles and able to work comfortably with numbers and attention to detail.

The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition. This way it can make the right decisions and accomplish long term success.

• Post and process journal entries to ensure all business transactions are recorded
• Update accounts payable and perform reconciliations
• Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines.
• Assist with reviewing of expenses, payroll records etc. as assigned
• Update financial data in databases to ensure that information will be accurate and immediately available when needed
• Prepare and submit weekly/monthly reports
• Assist senior accountants in the preparation of monthly/yearly closings
• Assist with other accounting projects

• Proven work experience of 3+ years
• Good with numbers and figures and an analytical acumen
• Good understanding of accounting and financial reporting principles and practices
• Excellent knowledge of MS Office and familiarity with relevant computer software (e.g. Net Suite)
• B. Com/ MBA in accounting, finance or relevant field

N/A

As a key member of the True Influence Customer Success tea, you will be tasked with problem solving for internal and external customers on True Influence’s line of products, providing first level support related to customer inquiries on content syndication, data counts, supporting our SAAS based platform and other client facing responsibilities such as diagnosing, advising and resolving client issues. You will also work closely with the True Influence customer base, Success Manager, Sales Directors, Marketing and Operations team.

Reporting to the Manager, Customer Success he/she will lead all aspects of the internal / client support function for True Influence. Specifically, this person will manage the following:

• Internal and external client facing resource available for Q and A on all details related to accounts during the US Pacific Time shift. The ideal candidate will become the primary resource in this area for our customers, customer success managers, sales directors and operations team.
• Candidate will be responsible for the quality of final data deliveries for assigned accounts including the identification and elimination of non-qualified lists based upon targeting or specific job title and functional areas.
• Candidate will be responsible for working in tandem with our India and US Operations team in order to ensure True Influence can offer true customer support and customer insights 24 hours a day.
• Candidate will be responsible for identifying and escalating situations requiring urgent attention.
• Candidate will be responsible for tracking client issues and documenting resolutions in FreshDesk, Clarizen and Salesforce.
• Candidate will be responsible for ActiveBase programs for our non-named customers championing the campaign through the process from beginning to end.
• Candidate responsible for understanding and supporting our SAAS based platform InsightBASE. Support will include implementation of the platform for customers as well as on-going training and support issues.
• Candidate will assist the Customer Success Managers, Sales Directors, Marketing, Operations and the True Influence Management teams in any support and projects as needed.
• Candidate will draw upon previous experience to assess and identify ways to improve the True Influence customer experience.

• We seek a seasoned professional with 1 plus years of related experience in providing help desk support preferably in a demand generation and/or direct database marketing environment. Experience with database products and services are essential. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability. The following are personal qualities that will characterize the successful applicant:
• Independence: Must have the ability to work on his/her own without constant direction or supervision.
• Self-Starter. He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller. We don’t typically sell products; we sell integrated solutions. He/she needs to be able to approach each unique customer situation in different ways using the same tools.
• Must have a thorough knowledge of the technology concepts including telecommunications, cloud computing, and infrastructure hardware.
• Must have strong oral and written communication and be able to articulate in a courteous manner.
• Adaptability: Must be able to learn quickly and adapt to changing landscapes. Must have strong problem analysis and problem-solving competencies.
• Must be able to interact act well with team members.
• Experience with SAAS platforms, Clarizen, Fresh Desk and Salesforce a plus.

Split shift. (10am-1pm and 7pm-1am)

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity.  We TripleCheck® every lead for accuracy, and always deliver verified data.  It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a key member of the True Influence Customer Success team who will be tasked with problem solving for internal and external Named Account customers on True Influence’s line of products, providing strategic, first-level support related to customer inquiries on content syndication, display advertising, data counts, supporting our SaaS-based platform and other client-facing responsibilities such as diagnosing, advising, and resolving client issues.  This team member will work closely with the True Influence customer base, Customer Success Representatives, Sales Directors, Marketing, and Operations team.

Reporting to the Senior Manager of Customer Success, he/she will be involved in all aspects of internal and client-facing support functions for True Influence.

 Specifically, this person will manage the following:

• Internal and external client-facing resources available for Q and A on all details related to accounts during the US shift as well as occasional travel for face-to-face client meetings, including Quarterly Business Reviews. The ideal candidate will become the primary resource in this area for our customers, Sales Directors, and Operations team.
• Working in tandem with the Customer Success Team, as well as our India and US Operations teams to ensure True Influence can offer true customer support and customer insights throughout each campaign.
• Identifying and resolving situations requiring urgent attention.
• All aspects of content syndication and display advertising programs for our Named Account customers, championing the campaign through the process from beginning to end, and facilitating customer inquiries as the main point of contact throughout the campaign lifetime.
• Be a strategic resource for assigned Named Account customers and associated Sales Directors to facilitate successful campaigns and summaries, as well as strategic suggestions for renewal.
• Campaign setup, as well as tracking and documenting resolutions in Salesforce, as well as monitoring campaign performance via other proprietary tools.
• Understanding and supporting our SaaS-based platform, True Influence Marketing Cloud. Support will include implementation and onboarding of the platform for customers as well as on-going training and support issues.
• Draw upon previous experience to assess and identify ways to improve the True Influence customer experience.

We seek a seasoned professional with 2 plus years of related experience in providing strategic account customer service, including face-to-face presentation skills, preferably in a demand generation and/or direct database marketing environment. Experience with database products and services are essential. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability.

The following are personal qualities that will characterize the successful applicant:

• Strategic Mindset: Must have the ability to critically view current campaigns, issues, and data to reveal strategic ideas and solutions for our customers and Sales Directors.
• Independence: Must have the ability to work on his/her own without constant direction or supervision.
• Self-Starter: He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller.  We don’t typically sell products; we sell integrated solutions.  He/she needs to be able to approach each unique customer situation in different ways using the same tools.
• Must have a thorough knowledge of technology concepts including telecommunications, cloud computing, and infrastructure hardware.
• Must have strong oral and written communication and be able to articulate in a courteous manner.
• Adaptability: Must be able to learn quickly and adapt to changing landscapes.
• Must have strong problem analysis and problem-solving competencies.
• Must be able to interact well with team members.
• Experience with SaaS platforms, Fresh Desk, and Salesforce a plus.

• We are a fully remote company working across various time zones. This role offers flexibility in working hours but requires flexibility to collaborate and meet project timelines.
• Ability to work with India web developer early in the morning and/or late in the evening

True Influence is an international award-winning company that provides our customers with powerful intent data solutions with a core belief in quality data over quantity. We TripleCheck® every lead for accuracy, and always deliver verified data. It is our vision to drive B2B marketing data with our proprietary True Influence Relevance Engine® to all businesses worldwide. We constantly challenge ourselves and our products to be better, and therefore have become a leader in the B2B MarTech/AdTech industries. We lead with a commitment to innovation, a high level of integrity and investment in our team.

We are looking for a key member of the True Influence Customer Success team who will be tasked with problem solving for internal and external customers on True Influence’s line of products, providing first level support related to customer inquiries on content syndication, data counts, supporting our SAAS based platform and other client facing responsibilities such as diagnosing, advising and resolving client issues. This team member will work closely with the True Influence customer base, Customer Success Managers, Sales Directors, Marketing and Operations team.

Reporting to the Director of Operations he/she will be involved in all aspects of the internal / client support function for True Influence. Specifically, this person will manage the following:

• Internal and external client facing resource available for Q and A on all details related to accounts during the US Pacific Time shift. The ideal candidate will become the primary resource in this area for our customers, customer success managers, sales directors and operations team.
• Responsible for the quality of final data deliveries for assigned accounts including the identification and elimination of non-qualified lists based upon targeting or specific job title and functional areas.
• Work in tandem with our India and US Operations team in order to ensure True Influence can offer true customer support and customer insights 24 hours a day.
• Identify and escalate situations requiring urgent attention.
• Track client issues and document resolutions in FreshDesk, Clarizen and Salesforce.
• Responsible for ActiveBase programs for our non-named customers championing the campaign through the process from beginning to end.
• Understand and support our SAAS based platform InsightBASE. Support will include implementation of the platform for customers as well as on-going training and support issues.
• Assist the Account Managers, Sales Directors, Marketing, Operations and the True Influence Management teams with projects as needed.
• Draw upon previous experience to assess and identify ways to improve the True Influence customer experience.

We seek a seasoned professional with 2 plus years of related experience in providing help desk support preferably in a demand generation and/or direct database marketing environment. Experience with database products and services are essential. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability. The following are personal qualities that will characterize the successful applicant:

• Independence: Must have the ability to work on his/her own without constant direction or supervision.
• Self-Starter. He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
• Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller. We don’t typically sell products; we sell integrated solutions. He/she needs to be able to approach each unique customer situation in different ways using the same tools.
• Must have a thorough knowledge of the technology concepts including telecommunications, cloud computing, and infrastructure hardware.
• Must have strong oral and written communication and be able to articulate in a courteous manner.
• Adaptability: Must be able to learn quickly and adapt to changing landscapes.
• Must have strong problem analysis and problem-solving competencies.
• Must be able to interact well with team members.
• Experience with SAAS platforms, Clarizen, Fresh Desk and Salesforce a plus.