Careers

Grow with us

If you’re driven to work with a visionary, innovative and customer-centric organization, we want to talk. True Influence is a great company to grow with.

-Brian Giese, Chief Executive Officer

Brian Giese, CEO

Career Opportunities

We are always hiring smart and ambitious people!

We currently do not have job openings available. If you would like to connect with us, you may send your resume and cover letter to:

Karen Sampath at [email protected] and you’ll be top of the list when new roles become available.

True Influence is searching for an experienced Business Intelligence Data Analyst to join our talented data team. We are bringing our business intelligence development and reporting in-house. To succeed in this role, you must be able to leverage advanced technology, and analytical visualization tools like Domo or Tableau. Process financial, operations, sales, marketing data to produce business intelligence reports and dashboards that will track and manage True Influence’s business.

Job Summary:

The Business Intelligence Data Analyst is primarily responsible for developing all DOMO reporting, providing support to business users for all Business Intelligence related requests, thorough incident/project documentation, and user training on solution delivery. Develop DOMO cards, and coordinate integration with other systems like Salesforce, Marketo, NetSuite.

Duties and Responsibilities:

  • Gather and translate business requirements and concerns into specific quantitative questions that can be answered with available data using sound methodologies.
  • Perform exploratory data analysis and data visualizations to help analyze massive data sets to deliver smaller subsets of high-value data for the business finance team to evaluate and improve the value of business insights.
  • Take ownership of the various components of the Data Analytics Life cycle Data Wrangling, Feature Engineering, Data Visualization (discovery), Delivering.
  • Work with RDBMS technology SQL (MySQL, MS SQL Server, Oracle, BigQuery)
  • Filter, clean, and locate human and technical errors in large data sets and assist in automating reporting for transparency and communication across the organization.
  • Solve data gathering and preparation problems for the company for building a long-term sustainable Business Intelligence environment in the company.
  • Integrate with external data sources and APIs.
  • Design rich data visualizations in DOMO/Tableau with advanced charts and calculations code to communicate complex ideas to internal and external teams.
  • Manage multiple projects simultaneously with deadlines and manage to change priorities with minimal supervision and intervention.
  • Deliver complex quantitative analysis in a clear, precise and actionable manner to both technical and non-technical audiences with a desire to work in a collaborative, intellectually curious environment.
  • Work with C-Suite throughout the organization to gather business requirements and identify opportunities for leveraging company data to find trends to help make important decisions.
  • Design and develop complex business visualization, and dashboards (using DOMO, Tableau, SQL, BI Tools), that illustrate how key performance indicators (KPIs) and metrics are changing over time.
  • Collaborates with the cross functional teams within Domo to ensure customer success.
  • Lead discussions on customer data maturity, digital transformation, and functional/industry strategy while recommending appropriate solutions.
  • Acquires deep expertise on the Domo platform to advise and train our staff on Domo’s capabilities.
  • Designs and optimizes complex data transformation (SQL) strategies.
  • Develop the data architecture/pipeline analysis, design, and build effort.
  • Develop strategies for integration of data into DOMO platform.
  • Bridge the gap between business strategy and data architecture.
  • Support existing enterprise BI solutions including DOMO, and ad-hoc data analysis.
  • Become a subject matter expert in TI business processes, systems, and applications used by the business.
  • Software product review, analysis, and license tracking

Skills & Requirements:

  • Must have a Bachelor’s degree in Computer Science, MIS, Math/Statistics, Engineering or other technical concentration.
  • Must have 4 to 5 years of experience as an IT Business Intelligence Analyst. Primarily in Business Intelligence, Analytics and/or Data Engineering with an emphasis on creating Business Intelligence solutions
  • 3+ years of experience with SQL and DOMO
  • Strong DOMO knowledge, both in building complex datasets and visualizations
  • Strong problem solving and analytical skills
  • Strong ability to read and write advanced SQL queries
  • Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high-level decision makers.
  • Experience with a wide variety of business data (Marketing, Finance, Operations, etc.)
  • Understanding of data modeling skills (i.e. conceptual, logical and physical model design – with both traditional 3rd normal form as well as dimensional modeling, such as star and snowflake).
  • Advanced Excel skills, including pivot tables and functions (e.g. vlook-up)
  • Ability to demonstrate creative problem solving and independently generate solutions using analytical skills and business knowledge.
  • Ability to thrive in a fast-paced environment that fosters change, creativity, and flexibility.

A big plus:

  • DOMO certification is a plus
  • Experience working with APIs to integrate with other systems (CRM, MAP, CDP)

Position Title : BUSINESS INTELLIGENCE DATA ANALYST

Location : USA – East coast

Department : Data Services

Hiring Manager : Chief Data Officer

Date Needed : 1 July, 2019

Compensation :

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Job Summary:

The Customer Success Manager will be involved in all aspects of post-sale customer support, including: account management, product support, educating customers and more. Customer Success managers are responsible for input across all strategic account decisions.

Duties and Responsibilities:

The Customer Success Manager will provide operational support to customers.

  • Provide daily support and account management to Enterprise level accounts
  • Process insertion orders
  • Optimize programs to ensure customer success
  • Create meaningful executive level insights, highlighting campaign metrics
  • Meet with customers and help strategically align needs with True Influence offerings
  • Represent the voice of the customer to provide successful programs that align with customer goals
  • Serve as the primary operations contact for strategic enterprise customers

Skills & Requirements:

  • Must have 4 years of experience in Account Management, Customer Experience, Customer Success or related industry experience.
  • Strong attention to detail with excellent prioritization and multi-tasking skills.
  • Ability to work under pressure and work with tight deadlines.
  • Should have excellent energy, judgment, communication, interpersonal and analytical skills required
  • Must have experience with Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
  • Results-driven mentality
  • Bachelor’s Degree required

Position Title : CUSTOMER SUCCESS MANAGER

Location : San Francisco, CA

Department : Customer Success - Operations

Hiring Manager : Director, Customer Success

Date Needed : 30 April, 2019

Compensation : Salary

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Skill set

We seek a seasoned business originator with 5 plus years of experience with a proven sales record in selling new lead generation business to advertising agencies and enterprise customers. Experience with selling lead generation products and services are essential. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability. Bachelors degree in business or marketing required, MBA a plus. The following are personal qualities that will characterize the successful applicant:

  • Independence: Must have the ability to work on his/her own without constant direction or supervision. He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.
  • Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller. We don’t typically sell products; we sell integrated solutions. He/she needs to be able to approach each unique customer situation in different ways using the same tools.
  • Tenacity: Given the length of the sales cycle, this person must have the fortitude to stay with a position or plan of action until the desired objective (the sale) is achieved or is no longer reasonably attainable.
  • Resilience: Must remain effective in sales situations with or without immediate success, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to achieving personal and team financial goals.
  • Will be developing his/her own leads (i.e. cold calling). He/she needs to be self motivated, have the internal drive to keep calling even when they aren’t getting traction immediately and have the capacity to know how to approach each customer and each functional area in target companies.
  • Candidate must have the ability to translate how our solutions can impact the prospect company’s profitability.
  • Must have a thorough knowledge of inner workings within ad agencies and enterprise accounts, i.e. multiple departments and decision makers and appropriate solutions.
  • Direct marketing experience is mandatory.

Job Description

Sole responsibility is business origination from initial qualification of prospects through execution of insertion orders upon conclusion of the sale. Cross-sell to new P & L’s of existing clients.

Responsibilities:

Sell integrated on-line “data-driven” solutions to key lead generation decision-makers within agencies and enterprise prospects located in the USA.

Reporting to the Senior Vice President of Sales, he/she will lead all aspects of the sales effort. This is a new business origination position, which will involve extensive cold calling. Originator will need to prospect using the phone aggressively. Origination means developing one’s own leads. In addition, he/she will act as a conduit between the prospect and appropriate technical/support personnel to identify, organize and focus the resources required to affect the sale. Specifically, this person will manage the following:

  • Lead generation via aggressive prospecting
  • Prospect qualification
  • Needs assessment
  • Competitive positioning
  • Needs-based proposal development
  • Post-proposal issues resolution
  • Capability presentation(s)
  • Product demonstration(s)
  • Contract development and execution
  • Cross- and up-sell (where appropriate)

Position Title : SALES DIRECTOR – EAST (1)

Location : US - East

Department : Sales

Hiring Manager : Regional VP, Sales

Date Needed : 15 November, 2018

Compensation : Salary

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Duties and Responsibilities:

Sell integrated on-line “data-driven” solutions to key lead generation decision-makers within agencies and enterprise prospects located in the USA. Reporting to the Regional VP of Sales, he/she will lead all aspects of the sales effort. He/she will act as a conduit between the prospect and appropriate technical/support personnel to identify, organize and focus the resources required to affect the sale. Specifically, this person will manage the following:

  • Lead generation via aggressive prospecting
  • Prospect qualification
  • Needs assessment
  • Competitive positioning
  • Needs-based proposal development
  • Post-proposal issues resolution
  • Capability presentation(s)
  • Product demonstration(s)
  • Contract development and execution
  • Cross- and up-sell (where appropriate)

Skills & Requirements:

The following are qualities that will characterize the successful applicant:

Independence: Must have the ability to work on his/her own without constant direction or supervision. He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort.

  • Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of marketers. He/she must be a strategic thinker/solution seller. We don’t typically sell products; we sell integrated solutions. He/she needs to be able to approach each unique customer situation in different ways using the same tools.
  • Tenacity: Given the length of the sales cycle, this person must have the fortitude to stay with a position or plan of action until the desired objective (the sale) is achieved or is no longer reasonably attainable.
  • Resilience: Must remain effective in sales situations with or without immediate success, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to achieving personal and team financial goals.
  • Develop and implement sales strategies and monitor all activity and performance against goals.
  • Will be developing his/her own leads (i.e. cold calling). He/she needs to be self-motivated, have the internal drive to keep calling even when they aren’t getting traction immediately and have the capacity to know how to approach each customer and each functional area in target companies.
  • Candidate must have the ability to translate how our solutions can impact the prospect company’s profitability.
  • Must have a thorough knowledge of inner workings within ad agencies and enterprise accounts, i.e. multiple departments and decision makers and appropriate solutions.

Position Title : SALES DIRECTOR – WEST (2)

Location : US - West

Department : Sales

Hiring Manager : Regional VP, Sales

Date Needed : 15 November, 2018

Compensation : Salary

APPLY FOR THIS POSITION